DELIVERY
HOW CAN I TRACK MY ORDER?
You can check the status of your order by emailing us at service@albousa.com Please have your Order Confirmation Number available.
DO YOU SHIP INTERNATIONALLY?
Yes.We have warehouses in the US, UK, AU, and BL.Please don't worry. we will choose the best shipping for you.We will ship your order within 24 hours upon payment.Any other questions, please feel free to let me know.I will try my best to help you.Looking forward to our cooperation.
WHEN WILL MY ORDER SHIP?
All in-stock orders typically ship within 1-2 business days. You will receive an email once your item has shipped along with tracking info. It may take some time for the post office to scan and receive it. If your package is lost, stolen, or damaged in transit.Contact us and we will replace those items.
DO YOU SHIP POBOX ADDRESS?
Yes, we ship to P.O. boxes through Standard Shipping. I'm so sorrt say that We can't ship P.O.boxes through Fast Shipping (NOTE:It is not recommended to use pobox addresses, packages with this address are easy to lose）
ORDER
CAN I MAKE A CHANGE BEFORE MY ORDER SHIPS
Once you’ve placed your order, it’s immediately sent to our warehouse to process for delivery, which makes any amendments or changes quite tricky to implement. Ideally, order information should be confirmed before the order is placed, but you can always contact us via email service@albousa.com within 24 hours and we’ll see what we can do.
MY ORDER NEVER ARRIVED,WHAT DO I DO?
Oh no! We’re sorry to hear that. But don't worry, We are a friendly and responsibility seller, will try our best to help you solve.
If the tracking information of your package shows delivered successfully, pls check your mailbox or front door firstly. Sometimes the post office works will put your package directly. pls email us If you still can't find your package in mailbox and front door.
I NEVER RECEIVED A CONFIRMATION EMAIL, WHAT SHOULD I DO?
If you haven't received an order confirmation email, it maybe have two questions,pls check the attached.
• It maybe because you just placed an order, but it was abandoned pay or failed pay.please check your credit card and paypal invoice.
• pls check your email carefully, it might our order confirmation email was blocked to your trush inboxc
If you have checked all, but still don't receive the email confirmatioo, pls contact us immediately at service@albousa.com
PRODUCT
WILL MY PRODUCT EXACTLY LOOK LIKE THE PHOTO?
Because of the Fabric cutting in different positions. the cuff links pattern maybe different from the item description on Aliexpress, but they are still match. if you mind, please don't purchase!
The problem of aberration: In order to display the effects of the goods, our goods are all shoot under photography luminaries which lower aberration level into the minimum value. However, because the resolution ratios of different displayers vary, the existence of minute aberration is inevitable. None on-line seller can solve this problem. If you are particular about aberration, please be careful when deciding to buy the goods or contact our customer server!
MY PACKAGE ARRIVED DAMAGED, WHAT SHOULD I DO?
We’re sorry to hear that! Please send a photo to our Customer Experience Team at service@albousa.com and include your order number so we can take a closer look and help with a solution!
Please click“here ”and check how to care for ties
